# Fixing Common Install Errors {% hint style="info" %} Want help? Get in contact with our support team through [Discord](https://discord.gg/XdJSZyejJU), [Slack](https://join.slack.com/t/trymito/shared_invite/zt-1h6t163v7-xLPudO7pjQNKccXz7h7GSg), or by emailing {% endhint %} ## How to fix most install errors Most install errors are a result of conflicting Python packages within your base environment. Thus, most install errors can be fixed by installing Mito inside of a virtual environment. If you are having any trouble with installing Mito, [**we reccomend you attempt to install Mito inside a virtual environment!**](/getting-started/installing-mito.md) ## Common Installation Issues #### The Sheet does not render when I call mitosheet.sheet(). This is the most common error, and it is likely because you have failed to refresh your Jupyter. This is usually fixable through the following steps: 1. Shut down all of the currently running Jupyter instances. 2. Close all browser tabs with Jupyter open. 3. Relaunch Jupyter. 4. Retry calling `mitosheet.sheet()` If this does not work, try rerunning the installer and repeating the above steps. #### The installer hit a Permission Error during install. If your installation fails with a `PermissionError`, then you likely will be able to successfully install Mito by rerunning the installation commands with adminstrator privileges. For Windows, this means[ running the command prompt as an admin](https://grok.lsu.edu/article.aspx?articleid=16850), and for Mac/Linux means using the sudo command for the installation commands. #### I'm getting an SSL error on MacOSX. You're probably receiving this error because you need to install the SSL certificates. * If you downloaded Python from the official website, then run `/Applications/Python\ 3.9/Install\ Certificates.command` in a terminal (change `3.9` to whatever version you installed). * If you installed Python using MacPorts, run `sudo port install curl-ca-bundle` in a terminal. If you have any other issues installing Mito, or you're looking to install Mito on JupyterHub or Kuberenetes, get in touch through our [Discord](https://discord.gg/XdJSZyejJU). We'd love to help. #### I'm getting an "externally managed environment" error. This error usually occurs when trying to install a Python package outside of a virtual environment. To resolve this error follow the instructions on the [Setting Up a Virtual Environment](/getting-started/installing-mito/setting-up-a-virtual-environment.md). #### I do not have Python installed. Follow this [Guide to downloading Python](https://wiki.python.org/moin/BeginnersGuide/Download). {% hint style="info" %} Still having installation issues? Get in contact with our support team through [Discord](https://discord.gg/XdJSZyejJU), [Slack](https://join.slack.com/t/trymito/shared_invite/zt-1h6t163v7-xLPudO7pjQNKccXz7h7GSg), or by emailing {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.trymito.io/getting-started/installing-mito/common-install-errors.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.