# Fixing Common Install Errors

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Want help? Get in contact with our support team through [Discord](https://discord.gg/XdJSZyejJU), [Slack](https://join.slack.com/t/trymito/shared_invite/zt-1h6t163v7-xLPudO7pjQNKccXz7h7GSg), or by emailing <jake@sagacollab.com>
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## How to fix most install errors

Most install errors are a result of conflicting Python packages within your base environment. Thus, most install errors can be fixed by installing Mito inside of a virtual environment. If you are having any trouble with installing Mito, [**we reccomend you attempt to install Mito inside a virtual environment!**](https://docs.trymito.io/getting-started/installing-mito)

## Common Installation Issues

#### The Sheet does not render when I call mitosheet.sheet().

This is the most common error, and it is likely because you have failed to refresh your Jupyter. This is usually fixable through the following steps:

1. Shut down all of the currently running Jupyter instances.&#x20;
2. Close all browser tabs with Jupyter open.
3. Relaunch Jupyter.&#x20;
4. Retry calling `mitosheet.sheet()`

If this does not work, try rerunning the installer and repeating the above steps.

#### The installer hit a Permission Error during install.

If your installation fails with a `PermissionError`, then you likely will be able to successfully install Mito by rerunning the installation commands with adminstrator privileges.

For Windows, this means[ running the command prompt as an admin](https://grok.lsu.edu/article.aspx?articleid=16850), and for Mac/Linux means using the sudo command for the installation commands.

#### I'm getting an SSL error on MacOSX.

You're probably receiving this error because you need to install the SSL certificates.

* If you downloaded Python from the official website, then run `/Applications/Python\ 3.9/Install\ Certificates.command` in a terminal (change `3.9` to whatever version you installed).
* If you installed Python using MacPorts, run `sudo port install curl-ca-bundle` in a terminal.

If you have any other issues installing Mito, or you're looking to install Mito on JupyterHub or Kuberenetes, get in touch through our [Discord](https://discord.gg/XdJSZyejJU). We'd love to help.

#### I'm getting an "externally managed environment" error.

This error usually occurs when trying to install a Python package outside of a virtual environment. To resolve this error follow the instructions on the [setting-up-a-virtual-environment](https://docs.trymito.io/getting-started/installing-mito/setting-up-a-virtual-environment "mention"). &#x20;

#### I do not have Python installed.

Follow this [Guide to downloading Python](https://wiki.python.org/moin/BeginnersGuide/Download).

{% hint style="info" %}
Still having installation issues? Get in contact with our support team through [Discord](https://discord.gg/XdJSZyejJU), [Slack](https://join.slack.com/t/trymito/shared_invite/zt-1h6t163v7-xLPudO7pjQNKccXz7h7GSg), or by emailing <jake@sagacollab.com>
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